SHIPPING + RETURNS

SHIPPING + RETURNS

 

WHAT IS LINHARDT DESIGN STUDIO’S RETURN POLICY?

 

Linhardt Design Studio does not offer returns on any items sold. We offer store credit, web credit, or exchange if returned in saleable condition within 7 days accompanied by a receipt. All shipping expenses are the responsibility of the customer. Gift recipients are entitled to a nonrefundable merchandise credit within 30 days.

 

You may also return your item at our retail store in New York City. You can also call Customer Service at +1 917 338 7822 or email us [email protected]

 

Kindly note that Linhardt Design Studio does not offer credit, or accept exchanges or refunds on custom or customized orders. All deposits on custom, customized orders and repairs are non-refundable.

 

WHAT SHIPPING OPTIONS ARE AVAILABLE ON LinhardtDesign.COM?

 

Shipping Times & Rates

 

We ship all over the United States as well as Internationally. To ensure the secure delivery of your order, Linhardt Design Studio does not ship orders to post office boxes. Linhardt Design is able to accept post office box addresses for your billing needs.

 

For each address within the United States, the following charges apply:

 

Ground shipping: $20. Please allow 4-5 business days.
Express shipping: Please call us to coordinate. +1 917 338 7822
Next-day delivery within the US: Please call us to coordinate. +1 917 338 7822 Sunday and holiday delivery is not available. Next-day delivery is not offered for custom, customized or engraved items.

 

Delivery Schedule:

 

Items in stock can be shipped immediately. Unless contacted, items not in stock will regularly take the following production schedule (does not include shipping time)

Sterling Silver – 7 business days

Solid Gold – 7 business days

Gold Vermeil – 14 business days

 

Engraving Schedule:

 

Please allow an additional 10 business days days for delivery of engraved items.

CAN I SHIP MY ORDER TO AN INTERNATIONAL LOCATION?

 

Yes, please call us at +1 917 338 7822 or email us [email protected] to arrange as it cannot be done through our regular online checkout procedure.

International Orders will be handled individually and customer will be notified of approximate shipping dates.

 

HOW CAN I MAKE RETURNS OR EXCHANGES?

 

Linhardt Design Studio does not offer returns on any items. We offer store credit, web credit, or exchange if returned in saleable condition within 7 days accompanied by a receipt. All shipping expenses are the responsibility of the customer. Gift recipients are entitled to a nonrefundable merchandise credit within 30 days.

 

You can email us [email protected] or call us +1 917 338 7822 for more information.

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